The Klosterneuburg City Marketing & Tourism Association strives to align its website with Section 12 of the Lower Austria Anti-Discrimination Act 2017 for the implementation of Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies to make accessible free of charge.
This accessibility statement applies to the website stadtmarketing-klosterneuburg.at
Status of compliance with requirements
This website is partially compliant with conformance level AA of the „Web Content Accessibility Guidelines Web - WCAG 2.1“ and with the applicable European Standard EN 301 549 V2.1.2 (2018-08) due to the following incompatibilities and exceptions.
An appropriate evaluation process has been initiated and is expected to be completed by the end of March 2021.
Non-accessible content
The content listed below is not accessible for the following reasons:
a) Non-compliance with accessibility regulations
b) Disproportionate burden
b.1 External Video Sources - Youtube
Our videos are hosted and published on the video platform YouTube. For some of these videos, it is not possible to provide the required audio descriptions. This means that WCAG success criterion 1.2.5 (Audio Description Recorded) is not met. We have assessed the costs of rectifying the issue. We consider that this would now constitute a disproportionate burden within the meaning of the accessibility regulations. We are evaluating what alternatives exist and plan to rectify the issue by summer 2021.
c) The content does not fall within the scope of the applicable legal regulations
Accessibility Statement Creation
This declaration was created on September 22, 2020. The assessment of the website's compatibility with the WZG to implement the requirements of Directive (EU) 2016/2102 was carried out in the form of a self-test according to WCAG 2.0 at conformance level AA in September 2020. The homepage, an overview page, and a news page were reviewed. Individual page contents are regularly checked by the web editorial team when new content is published.
Feedback and Contact Information
The offers and services on this website are continuously improved, exchanged, and expanded. Usability and accessibility are of great importance to us.
If you notice any barriers that hinder your use of our website – issues not described in this statement, defects in terms of compliance with accessibility requirements – please let us know by email. We will review your request and contact you as soon as possible.
Please send us all messages and suggestions via email with the subject line „Reporting a website barrier.“ Please describe the problem specifically and provide us with the URL(s) of the affected web page or document.
Contact:
In der Au 2-4 / Happyland
3400 Klosterneuburg
+43 2243 / 320 38
stadtmarketing@klosterneuburg.net
Enforcement proceedings
If you are not satisfied with the responses from the contact options mentioned above, you can submit a complaint to the ombudsman's office for accessible internet and mobile applications of the federal state. The complaint will be reviewed to determine if it constitutes a violation of the requirements of Section 12 of the Lower Austria Anti-Discrimination Act 2017 acts through bodies of the state, municipalities, municipal associations, and self-governing bodies established by state law. If the complaint is justified, the ombudsman's office shall issue recommendations for action to the state or the affected legal entities and propose measures to remedy the existing deficiencies. Further information on the complaint procedure can be found on the Website of the Ombudsman for Accessible Internet and Mobile Applications.
Additional information
the website https://www.stadtmarketing-klosterneuburg.at was first released in 2020.
The Internet Team strives for the greatest possible accessibility to its online offerings and, in accordance with national legislation „E-Government Act 2004“ and the applicable relevant anti-discrimination provisions, adheres to the Web Content Accessibility Guidelines WCAG 2.0.
However, it is not fully possible to guarantee barrier-free access with the current technical means. We rely on your feedback to improve our services: Please let us know if you encounter any difficulties, we want to learn from your experiences!
Documents
We are committed to continuously improving accessibility in PDF documents, and in addition to the Web Content Accessibility Guidelines, we are guided by the ISO standard PDF/UA. Full accessible access to the content of all PDF documents according to PDF/UA cannot be guaranteed.
Please inform us via email at stadtamt@klosterneuburg.at if you have any difficulties with documents. We will prepare the content in an accessible format upon request and replace the documents accordingly. We are striving to replace documents with accessible alternatives in the medium and long term.
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